Refund policy

No Returns or Exchanges All sales are final. We do not accept returns or exchanges on any items purchased from From Caddy's.
Refund Eligibility While we do not accept returns or exchanges, refunds may be issued under the following circumstances:
  • The item arrived damaged or defective
  • The wrong item was received due to a fulfillment error
  • The item was lost in transit and not delivered
How to Request a Refund To be considered for a refund, you must:
  1. Contact us at [info@fromcaddys.com] within [10] days of receiving your order (or the expected delivery date for lost packages)
  2. Provide your order number and a description of the issue
  3. Include photos of the damaged or incorrect item (where applicable)
Refund requests submitted outside the eligibility window or without the required documentation will not be approved.
Approved Refunds If your refund request is approved, the refund will be processed to your original payment method within 5–10 business days. Shipping costs are non-refundable.
We reserve the right to deny any refund request that does not meet the above criteria.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.